Returns & Exchanges

At Kangaroo Kids, we want your little ones to love their new outfits, which is why we offer a 30-day hassle-free return policy on all unworn items with original tags. Whether it's a sizing issue or a change of heart, we've made our exchange process as simple as a hop, skip, and a jump.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the unwashed and unworn clothing into the original packaging or a secure mailer, ensuring all original tags are still attached.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and securely tape it to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing